
Frequently Asked Questions
Wu Jin San
What is Wu Jin San?
Wu Jin San is Chinese for “Black Gold Medicine”. During the Ming Dynasty, it was recognized as the yellow fraction of rich Himalayan soil and known for its healing properties. Defined in chemical terms, it is a complex polymer of organic acids, which are high in oxygen, high in hydrogen and low in carbon, essential building blocks for life in a human body.
Wu Jin San is essential for electrifying the soil and transferring energy and raw materials from soil into plants and then into animals who eat plants and animals who eat plants and other animals.
Directions for Use
The standard recommend dose for adults is one ounce twice daily, 60 minutes away from food and supplements, either straight or added to 6-8 ounces of non-chlorinated, preferably vortexed water. For children 10 and under: 2 tsp twice daily. Children 4 and under: 1 tsp twice daily. The adult dosage should be doubled for pregnant and lactating women or for exercising athletes.
Why is Wu Jin San different from other fulvic acids products on the market?
Wu Jin San is the result of a natural fermentation process developed during the Ming Dynasty. All other fulvic acid, humic/fulvic acid and fulvic ionic mineral products on the market are not natural, derived through either harsh chemical manipulation with lye and hydrochloric or sulfuric acid or by water extraction, which does not capture the active, hydrophobic fulvic fraction.
What is the difference between humic and fulvic acid?
Humic acid is a fraction of humic substances in the soil. It is black, gray black, or reddish brown in color. It has a high molecular weight which prevents it from entering the plant or the animal cell. It is sticky and less soluble in water. It is high in carbon, low in oxygen and hydrogen and exists at an alkaline ph. Humic acid is for the soil, not for humans or plants.
Fulvic acid is yellow or brassy in color and low in molecular weight, allowing it to penetrate cell membranes with ease. It is high in oxygen and hydrogen and low in carbon. Fulvic acid exists at an acid ph. It is fulvic acids that have biologic activity in plant and animal cells.

Why does Wu Jin San have an acid ph?
Wu Jin San has been designed by Nature to be acidic so that it can participate at a fundamental level in all the chemical and biochemical reactions in the human body. Without adequate amounts of fulvic acids at an acid ph, the human body cannot function well.
I’m used to taking all supplements, even fulvic acid from other companies, and most medications with food. Why do you recommend taking Wu Jin San 60 minutes away from food?
Wu Jin San is supporting the production and maintenance of electricity in your body, which is necessary to supply power to all your cells all the time. If Wu Jin San is taken with food, its power goes to supporting the digestive process, which reduces the power available to the rest of the body, including core organs involved in the digestive process. For optimal effect, Wu Jin San must be taken 60 minutes away from food.
Does Wu Jin San need to be refrigerated?
Refrigeration is not required, although some of our customers prefer the taste of chilled Wu Jin San. If you prefer the product chilled, to maximize shelf space, keep a smaller amount in the refrigerator and keep the gallon on the countertop.
Are there any restrictions regarding the storage of Wu Jin San?
The only restriction is a recommendation for storing Wu Jin San out of direct sunlight, in a cool, dark place.
Why does Wu Jin San have to be used with dechlorinated water or non-alkaline water?
Wu Jin San is an acid. Chlorinated or alkaline water is an alkali. When you mix acid with alkali, the acids are neutralized and salts are created, which neutralizes fulvic acids and creates corrosive salts.
Why is Wu Jin San bottled in plastic?
We bottle Wu Jin San in plastic containers because it would be cost and loss prohibitive to do otherwise. The containers are BPA free and either food grade HDPE or PET plastic.
Contrary to what you may have heard or read on the internet, because Wu Jin San is pure fulvic, it IS NOT a highly reactive substance. Chemistry terms are somewhat confusing, but there is a difference chemically between an organic acid and a highly corrosive material like battery acid or products that contain caustic heavy metals, like humic/fulvic products or fulvic ionic minerals.
Heavy metals ARE corrosive. That is why some companies offering humic/fulvic or fulvic ionic minerals insist on glass containers! Wu Jin San contains no heavy metals, IS NOT corrosive and does not have to be bottled in a glass container.
In addition, Wu Jin San has electrochemical energy and does not react in any way with plastic, which is chemically inert (or dead), so there is no concern for plastic leaching into the product. That being said, Mana Life is committed to the environment and has investigated more sustainable fiberboard packaging, which is not yet available for our products.
What is the difference between Wu Jin San and shilajit?
Wu Jin San is pure fulvic acids derived from fossilized Leonardite deposits.
Shilajit is derived from the latex rubber plant. It is the non-flammable part of mineral pitch. It is black and sticky and alkaline.
Shilajit is not fulvic acids. It contains fulvic acids within its structure, but it is not fulvic acid. It is a mineral salt product, containing all the minerals and metals found in fossilized plant matter, including heavy metals.
In addition to heavy metals, many shilajit products contain coal tar waxes, which are toxic. The downside toxicity of shilajit far outweighs any benefit of the fulvic acids contained therein. Wu Jin San is a much safer way to get fulvic acids.
Are there minerals in Wu Jin San?
Yes. There are minerals in Wu Jin San. They are present in organic form, also known as chelates. Chelated form means that the mineral is part of an organic chemical structure, like the structure of magnesium in a chlorophyll molecule or iron in a heme iron molecule, as shown below. Minerals in organic or chelated form are what your body needs. Your cells do not need minerals harvested from and then ingested directly from the soil as salts.
In order for the mineral to be in the proper form, the plant or the animal must take the mineral from the soil and reconfigure it into a form the human cell can use. Mineral salts are the wrong form of mineral for the human body. Mineral salts are toxic.

What is the difference between organic“chelated” minerals and mineral salts?
Chelated minerals are part of an organic structure. Minerals salts are produced by the reaction of an acid and a base and are crystalline structures. The human body is designed to use chelated minerals, not mineral salts.
Are minerals corrosive?
The salts of minerals are corrosive, just like the mineral corrosion you see in a car battery. Organic mineral chelates are not corrosive.
Other fulvic acid products are much cheaper and sold in concentrated form. Are these products the same as Wu Jin San?
No. These products are not the same as Wu Jin San. They are fulvic mineral salts. Once these salts are concentrated by removing water, the salts along with the minimal amount of fulvic acids present, clump.
When fulvic acids have clumped, they are unavailable to your cells and clog up the pores of your cell membranes. Fulvic acids which have clumped cannot easily be rehydrated, even inside your body.
Do your products undergo 3rd party testing?
Yes. As per USDA and FDA bottling and packaging regulations, all of our products undergo 3rd party testing to certify label claims and to pass standards for heavy metal and microbiological testing. All testing is done and reported by independent laboratories. Mana Life does not control the outcome of any of testing of our products.
Is Wu Jin San watered down?
Wu Jin San is made by a 100% natural fermentation process. As such, water is required in very specific amounts, just like a recipe for a fine wine or a perfect lager. We do not concentrate Wu Jin San after it is brewed. It is packaged just the way it is made, as called for by Mother Nature's directions. We do not water down our product.
Does Wu Jin San cure cancer or any other disease?
Wu Jin San is an essential nutrient. As its core function, Wu Jin San provides and supports electrical power to your cells. If you are sick or have any kind of dysfunction, you don't have enough electricity running your cells AND you are not running continuously on a full charge, as is required for optimal health.
This doesn’t mean that taking Wu Jin San will cure you, it just means that without Wu Jin San and electricity, your cells will be compromised in their ability to function and to repair and to regrow, which is required for any healing process. Ultimately to figure out why you should take Wu Jin San, you have to try it and have an experience of what it does for you.
What can I expect from use of Wu Jin San?
Mana Life has experience using Wu Jin San clinically for twenty years. A great many of our customers and patients say they feel more energy, some almost immediately. Others say they feel brighter and more focused, with better cognitive function. Some people notice stronger nails, better skin and thicker hair. Still others say that sleep is improved and cravings are reduced. There are some people who don't notice anything after a month or several months of using the product. It is only after stopping Wu Jin San support, that a reduction in overall sense of well-being is noted, with a sense of not clicking on all cylinders, or just not feeling right.
Does Wu Jin San close tight junctions?
Tight junctions between cells work properly when there is adequate electricity, allowing the gates to open and close when needed, similar to the security gates at the entrance to a home or building. If tight junctions are not working, they have lost the electrical power necessary for them to operate as a gating system.
In contrast to other products that close tight junctions by increasing electrical resistance, which effectively closes the gates in a locked position, Wu Jin San restores electrical power to your cells, allowing tight junctions to work properly, supporting their ability to open and close when and as needed.
What is the difference between electrical conductivity and electrical resistance?
Electrical conductivity is a measure of how well an electrical current is being conducted. Electrical resistance is a measure of how much the flow of electricity is being impeded or resisted.
The human body works best when electricity is being conducted everywhere all the time. It does not work well for long periods of time when electrical current is being impeded. Increasing electrical resistance reduces the power available to support electrical flow, which compromises all metabolic functions in the human body.
What is the difference between in vitro and in vivo testing?
In vitro means in a glass and is testing that is done in a lab under non-living conditions. In vivo means in the living and is testing done in the whole person, in the actual conditions under which a person lives.
In vitro testing is an approximation only. It does not have the capacity to measure or analyze the complexity of chemical interactions with a holistic, interconnected human system.
What is the difference between fulvic acids and fulvates?
Fulvic acids are chemical structures which have an acidic ph. Fulvates are salts of fulvic acid, which have an alkaline ph. The human body is an electrical system running a water battery. Fulvic acids support electricity without corrosion. Fulvates (salts) are corrosive to the water battery.
Does Wu Jin San improve nutrient absorption?
Yes. Wu Jin San improves nutrient absorption and every other biochemical process in the human body because it supports electrical conductivity.
Is Wu Jin San Certified Organic?
No. Wu Jin San is not certified organic. Organic certification is used as a designation for food, Wu Jin San is not a food. Wu Jin San, or any other fulvic acid product for that matter, is considered “organic input”, and cannot be certified as organic. In fact, no humic/fulvic or fulvic acid product can carry an “Organic” designation.
Is Wu Jin San Vegan?
No. Wu Jin San is not vegan. Vegan means a product or food that is derived from plant sources only. As Wu Jin San is not a food, it cannot and does not carry vegan as a designation on the label. In fact, no fulvic acid product can carry a vegan designation.
Is Wu Jin San non-GMO?
Non-GMO applies to how a food product is developed and grown. Wu Jin San is not a food and therefore cannot be categorized as non-GMO. Nevertheless, Wu Jin San is derived from fossilized plant material that is hundreds of thousands of years old. There are no genetically modified organisms in Wu Jin San.
Is Wu Jin San FDA Approved?
Wu Jin San is a dietary supplement, over which the FDA has no authority for approval or disapproval. Wu Jin San is not intended to diagnose, treat, cure, or prevent any disease.
Is Wu Jin San USDA and FDA Compliant?
Yes. Wu Jin San is bottled inside a USDA, FDA and cGMP compliant manufacturing facility.
Does Wu Jin San expire?
cGMP bottling and packaging regulations require that an expiration date or Best Buy date be stamped on all consumer products. There is a Best Buy date on each bottle of Wu Jin San based on the bottling run. However, because Wu Jin San is derived from fossilized plant material that is hundreds of thousands of years old, for all intents and purposes, it does not expire.
I sometimes see black or brown flecks in the bottom of the Wu Jin San bottle. What is this?
Wu Jin San is made through fermentation of fossilized plant material which is dark black and reddish black or reddish brown. During the process there may be insoluble humins, which are reddish brown in color and can appear as black or brown flecks or sediment at the bottle of the bottle.
These humins are harmless and can either be filtered using a wire mesh tea strainer or a cheesecloth. If consumed, they pass unaltered and without effect through the GI tract.
How long should I expect to take Wu Jin San as a dietary supplement?
We recommend taking Wu Jin San on a continuous, daily basis.
Using Wu Jin San is like tending a garden. In order to have the strongest and most resilient plants, there must be soil rich in fulvic acids, proper nutrients, proper sunlight, proper water, proper air circulation, proper temperature and continuous weed removal. If these conditions are not met on a daily basis, then the chances of having a healthy, productive garden are pretty slim. Immediate and/or day-to-day changes are not always or generally observed. It is only in the continuum of the gardening process that the end result reveals the effectiveness of the procedure.
So too, nurturing your body and your cells requires daily work, providing the proper fundamentals on a daily basis: adequate and functional water, supplemental fulvic acids, proper nutrients, proper rest, proper sunlight, proper breathing, elimination of foods devoid of nutrients, and all things in moderation. Healthy plants, just like healthy bodies are strong, flexible and resilient on all levels: physical, emotional, spiritual and mental. Without adequate amounts of fulvic acid every day, optimal health is not guaranteed, but is also not possible.
Vortex Water
What is vortex water?
Vortex water is water to which a vortex force has been added. Vortex forces in nature are demonstrated in a tornado, a hurricane, a cyclone, roaring rapids, artisanal wells, waterfalls, water spouts or maelstroms.
What is the difference between vortex water and structured water?
Vortex water is water to which a vortex force has been added. Vortex force is force that is applied in a centripetal direction, towards the center. Structured water is a term used to define how the water molecules line up in a gel or in biologic systems.
Vortex water and structured water are not the same, Water in a biologic system will be structured as long as there is adequate electricity to support a charge separation between the relatively positively charged H+ and the relatively negatively charged OH- .
Water to which a vortex force has been applied is most likely to form structured water inside of biological systems, because it is vortex motion that sets the stage for the generation of electric currents that are required for water to be in a structured state. Charge separation in the water molecule is what supports the electrochemical gradient necessary for flow in all biologic systems, including the human body.

What are the benefits of vortex water?
The human body is an electrical system running enzyme-catalyzed chemical reactions relying on water flowing with sufficient speed and force in a centripetal direction, like a tornado, to enable optimal nutrient delivery to, and waste disposal from, all cells in the body. Sustained centripetal force and flow in the blood help to prevent plaque formation.
Water that has been chlorinated or run underground for miles through numerous twists and turns; run through multiple stages of filtration or electrolyzed to separate minerals; or unnaturally manipulated to separate hydrogen and oxygen, is processed water that has lost the speed and force necessary for proper flow and optimal hydration. Processed water has lost its Mana.
Water of any kind, including processed water, can be brought back to life by passing it through a vortex flow form which adds energy to the water molecules. When consumed, the energy stored in the water is transferred into your body to support the flow of all water elements in a centripetal direction. Water to which a vortex force has been added has the power to get into your cells, unlike water which you drink a lot of, but just passes through you. WATER INSIDE YOUR CELLS is CRITICAL to supporting all the functions of your body. Without adequate water in your cells, your body slowly becomes dry and hard and nonfunctional.
Water to which vortex force has been added, hydrates your skin with a shower or bath, tastes refreshing, is thirst-quenching, keeps food fresher longer, and makes cooked food taste better.
What does the word hydration mean?
Hydration means the presence of water everywhere, all the time, unlike what hydration means to most people, which is the presence of water inside the blood. It is possible to have water in your blood and little or no water in your cells, especially if you are ingesting salts to achieve “hydration”. Salts are dehydrating, taking water out of your cells to move it into the blood, which may be necessary for an acute problem. Dehydrating your cells, however, leads to chronic disease.
What is a Vortex Water Revitalizer?
A vortex water revitalizer is a device that imparts a vortex flow or spinning form to water, adding energy and speed to the water molecules.
Directions for Use of a Vortex Water Revitalizer
A vortex water revitalizer is installed on the plumbing fixtures inside your home or used as a portable unit. Plumbing fixtures can revitalize the water for your whole house, your shower or bath or the water at the tap that you use for drinking, cooking and cleaning. Portable units can be easily used for water you drink, cook with or clean with. Turning on the water supply or pouring water through the portable fixtures sets the vortex action in motion.
After set-up of the Mayu Swirl, we recommend that you vortex each carafe of water for at least 20 minutes to optimize the vortex action.
Once the water is vortexed by either method it remains “energized” without going bad over time, as the water molecules hold the energy indefinitely. When the water is consumed, the energy is transferred to your cells.
Is the Vortex Water Revitalizer a filter?
No. The Vortex Water Revitalizer is not a filter. A vortex water revitalizer imparts vortex energy and centripetal flow to water, replicating a natural self-cleaning process. A filter passes water through multiple barriers for the purpose of eliminating toxins in the water.
What is the difference between vortexed water and filtered water?
In the mid twentieth century, Victor Schauberger, a German naturalist with expertise in hydrology, forestry, mathematics, and engineering, witnessed a powerful vortex action throughout all of Nature. Vortex action is spiraling flow toward the center. It is self-cleaning, self-organizing, self-sustaining and selfrenewing. It is vortex power that has cleaned and purified water over the millennia, making it safe for consumption. In modern times, however, access to pure, vortex water is available to those who can access an artisanal well, a Himalayan waterfall, glacial melt water or a maelstrom.
A water filter cleans water by passing it through multiple membranes or applying the principles of reverse osmosis. In either process, most, but never all of impurities and pathogens are removed. Filters take water out of its natural state, a state which much be restored for optimal function.
What is the difference between a Mayu Swirl and a vortex plumbing fixture?
A vortex plumbing fixture uses the force of city water pressure or the force of the pump of your well, with the support of gravity, to direct water through the spiraling shape inside the vortex water revitalizer plumbing fixture.
The Mayu Swirl relies on an impeller in the water connected wirelessly to electrical power in the base to create the vortex action.
If I choose to install a Whole House Vortex Water Revitalizer, how do I measure for the correct size?
A Whole House Vortex Water Revitalizer is installed near the shut off to the main water supply of the house. The size of the whole house supply line must be matched to the outside diameter (O.D.) of the vortex pipe. The O.D. can be measured by encircling the pipe with a string, marking where the two ends of the strings meet and then laying the string on a straight ruler to obtain the final measurement. If you need help with installation of a whole house revitalizer pipe, your plumber will be able to confirm the correct measurement. Most whole house plumbing supply lines, whether city or well is ¾”.
Can I install a vortex plumbing fixture myself?
Installation of a vortex shower revitalizer onto a hand shower is easily done with thumb turns at the connections to the hose to the pipe and the pipe to the hand-held shower head.
Installation of a vortex shower revitalizer on a wall outlet requires a pipe wrench with care taken not to scratch the fittings of either the vortex shower revitalizer pipe or the showerhead itself.
Installation of a whole house or filter water revitalizer generally requires plumbing assistance.
If you have a standard kitchen faucet, a kitchen vortex water revitalizer is easily installed using thumb turning. Generally, a kitchen vortex water revitalizer cannot be installed on a pull-out sprayer.
If you have any questions about installation, please call us 1.866.282.2710. We’re happy to discuss the details of your specific needs.
Does a Vortex Water Revitalizer require any maintenance?
The vortex water revitalizer pipes are self-cleaning and need no maintenance. See manufacturer’s instructions for cleaning and maintenance of the Mayu Swirl.
Is there a Money Back Guarantee?
There is a 60-day money back guarantee on all vortex water revitalizer plumbing fixtures, as long as the unit is undamaged and is returned with any applicable component parts. There is a 10-year limited warranty on all vortex water pipe materials. Return shipping charges are the responsibility of the customer.
The Mayu Swirl can be returned in undamaged condition within 30 days for a full refund minus shipping charges. There is a 2-year limited manufacturer’s warranty on the Mayu Swirl for faulty material or workmanship. This warranty is only available to the original consumer, on a product purchased through an authorized channel or retailer and with proof of purchase.
Fauna Mana
What is Fauna Mana?
Fauna Mana is a powdered tea blend of 8 curated 1:1 extracts of whole fruiting body mushrooms, Ashwagandha root and Sencha green tea. All ingredients are Certified Organic.
What are the benefits of Fauna Mana tea?
Based on over 50 years of knowledge and experience, Fauna Mana, which is 100% Organic, is carefully curated to combine 1:1 extracts of 8 whole fruiting body mushrooms grown on natural substrates in China. Also included are Ashwagandha root from India for balance and Sencha green tea from Japan for antioxidant support.
Mushrooms have been treasured for their nutritional benefits for thousands of years across varied ancient cultures. In addition, there is a growing body of current scientific literature demonstrating a vast array of medicinal benefits from mushroom extracts including lowering blood pressure, controlling diabetes, strengthening the immune system lowering cholesterol, and treating viral, bacterial, and parasitic infections.
Directions for Use
Measure ½ teaspoon of Fauna Mana powder into a small saucepan. Add 8 ounces of vortex, filtered or non-chlorinated water and stir, bringing to a rolling boil for 1 minute. Remove from heat, transfer to cup and allow to cool to safe drinking temperature. Enjoy as a hot beverage at least 30 minutes away from food or other liquids, up to two times daily. Do not drink cold.
Why is the beverage brewed as a tea and not in capsule form?
Only about 30% of a mushroom powder product taken in capsule form is able to be extracted as usable nutrients by the intestinal tract. Therefore, in keeping with ancient Chinese and Japanese wisdom and tradition, Fauna Mana is prepared and consumed as a hot tea beverage. Heat processing before consumption increases the bioavailability of the nutrients and reduces the time from consumption to digestion and assimilation.
Should I drink the sediment that is sometimes present in the bottom of the cup?
The sediment in the bottom of the cup is some of the product itself that sinks to the bottom as the tea cools. It is safe to consume and is part of the dose or can be strained out before drinking. To limit the sedimentation, either reduce the amount of powder used for brewing or increase the amount of water used during the boiling process.
How long should I expect to take Fauna Mana as a dietary supplement?
Fauna Mana is general support for a strong immune system, which needs daily support and maintenance. We recommended daily consumption of Fauna Mana for the most beneficial effects.
Are there any precautions or restrictions about consuming Fauna Mana?
Some people may be sensitive to the Ashwagandha in Fauna Mana. If you are pregnant or nursing, have hormone sensitive breast or prostate cancer, have liver problems, are in the immediate pre or post operative period, have a pulmonary or cardiac condition, circulatory or respiratory problems, hypertension, have had organ transplantation, or are otherwise under a doctor’s care, seek medical advice prior to use. Keep Fauna Mana out of reach of children.
Does Fauna Mana expire?
Because Fauna Mana contains mushroom powders, Ashwagandha, and sencha green tea, there is a Best By date marked on the inside gusset of each pouch. After the Best By date, the potency of the product can no longer be guaranteed.
Lithicin
What is Lithicin?
Lithicin is a blend of ancient fossil peat and carbonaceous clay. It is powdered form of fulvic acid, designed to easily mix in the water, food, or feed of your pets and livestock.
What are the benefits of Lithicin?
Lithicin benefits include longevity enhancement from the presence of high amounts of tannins and polyphenols, which are strong antioxidants. Because Lithicin supports digestive function and has natural anti-biotic, anti-fungal and anti-viral properties, digestive distress caused by poisons, virus and bacteria can be eased or prevented. Lithicin provides foundational support for cell metabolism in all animals, which is essential for strong muscles, a healthy coat, healthy teeth, normal digestion, for maintaining flexibility and for optimal performance.
How would I know if my pet or animals need Lithicin?
If your pets or livestock are rolling around in the mud, and/or eating tree bark, fence posts, dirt or grass, when grass is not the native feed, your animal likely needs Lithicin. If your pets or livestock have a dull coat, a strong odor, foul smelling stools, diarrhea or digestive difficulty, your animal likely needs Lithicin. If your pets or livestock are underweight or overweight or overfat, they likely are deficient in the fulvic acids contained in Lithicin.
Directions for Use
For each 50 pounds of weight, sprinkle ¼ teaspoon in food or mix in water twice daily.
Have you ever had any animals refuse to eat food to which Lithicin has been added?
The overwhelming experience is that animals prefer food or feed that contains Lithicin. Over the nearly fifteen years of sales history, there was one cat who would not eat food sprinkled with Lithcin, but would drink water into which Lithicin had been mixed.
Are there any precautions or restrictions on the use Lithicin?
There are no precautions on the use of LIthicin. It has been extensively studied on livestock populations in Europe and has been found to be safe and nontoxic at recommended doses. Lithicin is safe during pregnancy or lactation.
Is Lithicin FDA approved?
Lithicin is an animal feed supplement over which the FDA has no authority for approval or disapproval. Lithicin is not intended to diagnose, treat, cure, or prevent any disease.
Is Lithicin Certified Organic?
Organic certification is used as a designation for food or feed. As ancient soil, it is considered “organic input”, not animal food or feed and excluded from “Organic” certification by definition.
Policies and Procedures
What are your business hours?
We are open Monday through Friday from 9 AM - 5 PM US Central Time. Messages received by any means during office hours are handled within the business day. Messages left after close of business are handled within the next business day.
Do you offer discounts?
As a standard practice, we offer discount pricing on multiple item purchases, but we do not offer any other specific discounts. We sometimes run coupon specials, which are either delivered by email or advertised on the website. Depending on your needs and dosing schedule, all of our products generally cost less than $1 per day.
How do I place an order?
For fastest service, please place orders via the website www.liveamanalife.com. You may also phone us with your order: 866.282.2710. Phone orders will either generate an invoice sent to you via email with instructions for payment or we will request billing and shipping information from you at the time of the call in order to process the order manually with our merchant processing system.
How and when are orders processed?
We process orders daily for shipping Monday through Friday, except for USPS holidays. Orders received before 2 PM US Central Time are processed the same business day. Orders received after 2 PM US Central Time are processed the next business day.
If you require rush processing, please contact us prior to placing the order. Also, please make your selection carefully, as once an order is placed it goes to a fulfillment center for processing and we may or may not be able make changes once the order is paid and transmitted.
We are closed on New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Black Friday, Christmas Eve and Christmas Day.
Secure ordering and payment options
Payments are processed within our secure website server via SSL (secure socket layer) run by Shopify or PayPal, both of which are PCI-DSS (Payment Card Industry Data Security Standard) compliant. You can also choose to pay offline by personal check or Money Order. Your offline order is processed and shipped on receipt of cleared funds. If you choose to pay with Bitcoin, a 3% credit will be applied to the total chart price at checkout.
Order Fulfillment
We ship within the US via USPS, FedEx, and UPS. Generally, USPS and UPS have the best rates on orders of 5 pounds or less. The best rates for larger orders and shipments to Canada are generally via FedEx. USPS has the best rates for International Shipping. During the checkout process, you will have the opportunity to select which option and/or pricing you prefer. Please note that UPS and FedEx cannot ship to a PO Box.
Package Insurance and Shipping Options
The shipping charge you pay includes up to $50 for loss, damage or theft for USPS and up to $100 for FedEx and UPS shipments. If you would like to purchase higher amounts of coverage, please let us know prior to placing an order.
During times of colder weather, there is a small chance our liquid fulvic products may freeze, which does not affect the quality of the product, but can cause breakage of the seal, bottle or cap, with the contents leaking during the shipping process.
We take care to hold shipment of liquid products when the chances of the product freezing are high. If you do not want to take the chance of a frozen bottle splitting with loss of contents, please wait to order liquids until freezing winter weather has passed.
Returns and Refunds
If you are not satisfied for any reason, you may return any first bottle purchase within 30 days for either a full or pro-rated refund, depending on the amount of product returned. If there is an issue, either with the product itself, or with damage in shipment, we ask that you email pictures of the damage to contact@liveamanalife.com. We will respond via email or phone to finalize a replacement or refund.
Returns do not require return authorization, but advanced notice is appreciated. Return shipping charges are the responsibility of the customer. Shipping, handling and/or insurance charges for both the shipment or the return are non-refundable. CODs for shipping on returned products will not be accepted. Refunds can only be applied to the card numbers charged, no exceptions.
Return Shipping Address:
Mana Life
663 N 132nd Street - 7207
Omaha, NE 68154
Wholesale Accounts, Affiliates and Referral Programs
Do you have Wholesale Accounts?
We offer Wholesale Accounts for healthcare practitioners, health food stores, nutrition shops, retail stores and distributors. Our products are well positioned for wholesale distribution. We meticulously source our ingredients from impeccable vendors who are leaders in their industries. Wu Jin San and Fauna Mana are bottled and/or packaged in cGMP, USDA and FDA certified facilities. Wu Jin San has a Best Buy date 5 years from the date of the bottling run and Fauna Mana has a Best By date 2-3 years after packaging, leaving ample time for any inventory you purchase to be sold long before the Best By date arrives.
To open a wholesale account, we will ask for a copy of your business license and a copy of your practitioner license when applicable. Once you have been approved, you will receive a password with which you can login to your Wholesale Account for product orders. Wholesale orders can be paid by credit card, bank transfer or check in cleared funds. Wholesale customers may sell our products through a retail business or business-related online presence. Wholesale customers are not licensed to sell on amazon.com, eBay or any other website with which the Wholesaler is not affiliated.
How do I sign up for a Wholesale Account?
Please sign up using the contact form on the Wholesale Accounts page or give us a call 1.866.282.2710. We are happy to work with you to best meet your needs.
Do you have minimum purchase requirements For Wholesale Accounts?
Yes. Wholesale Accounts require purchase of Wu Jin San in cases of 4 gallons each or cases of 12 quarts each. Fauna Mana 60 g or 120 g must be purchased in 12 package cases. Lithicin 300 g or 1 kg bags must be purchased in 10 package cases. Lithicin 5# bags must be purchased in 8 package cases.
Do you have an Affiliate Program?
At the present time we do not have an Affiliate program. If you have an interest in an Affiliate relationship with our products, however, please call us 1.866.282.2710. We are happy to discuss ways to partner with us for a Mana Life!
Do you have a Rewards or Loyalty Program?
Yes. We do have a rewards program to earn points for purchases and a Loyalty program to earn points for, birthdays and friend and social referrals.